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Consumer Alert

Paying off holiday credit card debt

Alesha Hernandez
You’ve opened all your gifts, and now it’s time to open those post-holiday credit card statements. If you were a little too jolly with your holiday spending, here are some tips to help you pay down
Consumer Alert

Tax Identity Theft Awareness Week starts today

Seena Gressin
Today is the start of both the FTC’s Tax Identity Theft Awareness Week and the IRS’s tax filing season. What better time to find out how to reduce the risk that you or someone you know w ill become a
Consumer Alert

Do Not Call registrations don’t expire

Amy Hebert
Someone pretending to be from the FTC is sending out fake emails telling people that their Do Not Call registration is expiring. The emails use the FTC’s logo and send people to a phony Do Not Call
Consumer Alert

Scammers impersonate the Social Security Administration

Ari Lazarus
Your Social Security number is an important key for an identity thief . Scammers want it, and they think of all sorts of ways to trick you into giving it away. Here at the Federal Trade Commission, we
Consumer Alert

Plan for National Consumer Protection Week 2018!

Cristina Miranda
January is the perfect month to organize your schedule for the year – and here’s a suggestion. Plan an event during National Consumer Protection Week , March 4 - 10, 2018. It is the perfect time to
Consumer Alert

Dealing with opioid withdrawal or addiction

Mamie Kresses
When people seek help for opioid withdrawal or addiction, it’s vital that they get the right kind of help. Products that promise miracle cures or fast results can cost precious time and money, lead to
Consumer Alert

Protecting yourself against tax identity theft

Seena Gressin
It’s tax season and tax identity thieves are eager to claim your tax refund as their own. Find out how to stop them during Tax Identity Theft Awareness Week , January 29-February 2. The FTC and its
Consumer Alert

Equifax’s free credit monitoring - time is ticking …

Lisa Weintraub Schifferle
Considering Equifax’s offer of free credit monitoring after its breach ? You need to sign up by January 31, 2018. Maybe you tried earlier but had trouble getting through. Or maybe you just put off the
Consumer Alert

Buyer beware: Flood-damaged cars for sale

Colleen Tressler
The floodwaters from last year’s hurricanes receded months ago, but their wrath could still affect used car buyers across the nation. That’s because storm-damaged cars are sometimes cleaned up and
Consumer Alert

For-profit charitable callers must follow the rules

Colleen Tressler
“I’m not calling for a donation.” (But really, I am.) Have you gotten this call? You already may know that The Do Not Call Registry is designed to stop unwanted sales calls, but it has some exceptions
Consumer Alert

If your kids have electronic devices, read this

Rosario Méndez
Did you buy electronic devices for your children this holiday season? I did — I bought one for my 9 year-old — and I want to share with you what I learned about protecting my kid’s personal
Consumer Alert

How scammers make you pay

Lois C. Greisman
Here’s one of the top questions we get from people: Is this a scam? Whatever the “this” looks like, here’s our best answer to that question: Did someone say you can only pay by wiring money , putting
Consumer Alert

Buying or selling a “smart” home? Read this.

Sheryl Roth
Whether you are buying or selling a home, think about the technology you may be buying or selling along with it. Many homes are now “smart” — featuring internet of things (IoT) devices such as
Consumer Alert

Questions on your money back from Western Union?

Karen Dodge
Since we told you it’s time to ask for your money back from Western Union’s settlement with the FTC, we’ve gotten some questions about who can make a claim, when, and how it works. Here are some
Consumer Alert

Security smarts for smartwatches

Lisa Lake
Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day
Consumer Alert

Phantom debt collectors impersonate law firms

Colleen Tressler
Getting a call from a debt collector can be stressful. But it can be downright frightening when the caller uses lies, profanity and threats to try to get you to pay. In a case announced today , the
Consumer Alert

Payments you didn’t authorize could be a scam

Rosario Méndez
Usually, when I pay with a check, I write it out and sign it, or I direct my bank to send it on my behalf. But what if a check is drawn on my account but I didn’t write it, sign it, or tell my bank to
Consumer Alert

Signs of a debt relief scam

Rosario Méndez
If you feel smothered by your monthly bills , a call from someone who says they can reduce or eliminate your debts might sound like the answer to your problems. But in many cases, unscrupulous people
Consumer Alert

Some invention-promotion firms do nothing for you

Rosario Méndez
Are you ready to patent and market an invention? If so, you may be looking for help – and bogus invention-promotion firms may be looking for you. Today, the FTC announced that it filed a lawsuit
Consumer Alert

A government program that pays your bills?

Sana Chriss
Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve