Pasar al contenido principal

Las llamadas de los estafadores son molestas y, cuando ya es demasiado tarde y te das cuenta de que eran estafas, pueden causar muchos problemas. ¿Hay algo peor que eso? Sí, cuando están dirigidas a un cliente o ser querido que está bajo tu cuidado. Así que hoy, como parte del Mes Nacional de los Cuidadores Familiares, hablaremos sobre cómo detectar y bloquear las llamadas fraudulentas.

Los estafadores podrían hacerse pasar por empleados del gobierno, un nieto, un representante de soporte técnico o un supuesto enamorado. Escucha esta llamada de un estafador que finge llamar de parte de la Administración del Seguro Social:

La auténtica Administración del Seguro Social no amenaza a la gente ni le suspende su número de Seguro Social, y nunca pedirán un pago de esta manera. Es una estafa.

Estos son algunos pasos que puedes seguir para ayudar a tu ser querido a recibir menos llamadas fraudulentas:

  • Fíjate en las opciones de bloqueo de llamadas. Hay tecnologías y dispositivos que pueden frenar un montón de llamadas fraudulentas y llamadas automáticas pre-grabadas ilegales antes de que lleguen. Los teléfonos celulares, los teléfonos particulares que funcionan en internet (VoIP) y las líneas fijas, tiene sus propias opciones de bloqueo de llamadas. Tienes que tener en cuenta que los servicios de bloqueo de llamadas podrían bloquear algunas llamadas legítimas.
  • Inscríbete en el Registro Nacional No Llame para detener las llamadas de compañías auténticas. Pero tienes que saber que el registro no puede detener las llamadas de los estafadores.
  • Si respondes una ede estas llamadas, cuelga el teléfono. En lo posible, dile a la persona que está bajo tu cuidado que haga lo mismo. Si es una llamada automática pre-grabada o robocall, no presiones ningún número porque eso podría generar más llamadas.
  • Advierte a tu ser querido sobre las estafas. En lo posible, habla con la persona bajo tu cuidado acerca de los diferentes tipos de estafas que pueden suceder por teléfono.
  • Identifica las situaciones en las cuales hay que reportar un robo de identidad. Si te enteras de que la persona a la que estás cuidando le dio su información personal a un estafador, visita RobodeIdentidad.gov para reportar el incidente y averiguar lo que puedes hacer a continuación.

Aprende más sobre las llamadas indeseadas en ftc.gov/calls. Y aprende más sobre las estafas dirigidas contra las personas de edad avanzada en ftc.gov/Pasalo.

16 Comments

Two Ton (no verificado)
November 15, 2021
I have had the do not call and nothing has stopped the calls. I also have a block on my phone which doesn't stop them. What a joke l
MurrayT (no verificado)
November 15, 2021
I have tried call blocking and they just use a different number. I registered for Do-Not-Call and they ignore it and you do not enforce it. Why can't the FTC find these people and send then to jail???
Cburton50 (no verificado)
November 15, 2021
I get at 20 calls aday .have been for 2 years .I block them,they call from a different number.
DJohnson (no verificado)
November 15, 2021
Scammers are also in text messages. I got a text from Netflix around the time my auto payment comes due. They said they would have to shut down my account. But I called Netflix. There was no issue with my account. They gave me a phishing email so I sent them a screenshot as it has the message and what phone number it came from.
Doug (no verificado)
November 15, 2021
This does not take into account loved ones who have Alzheimer's. You need to be even more careful in those instances.
Michael (no verificado)
November 16, 2021
I read your record above, and I have "Do Not Call" and "Call-Blocking" but I still get unwanted calls. I just don't answer the phone, if they leave a message on the answering machine alright. None of the other places above, have contacted me, in anyway. I'm trying my best to "NOT" get scram, by another "scrammer".
Judy (no verificado)
November 15, 2021
I report phone # and name if possible to Fraud. Gov FTC will investigate
Don't Joseph y… (no verificado)
November 15, 2021
I'm very well aware of scammers and when I get these calls I automatically block them
tot (no verificado)
November 15, 2021
I keep getting calls about extended car warranty coverage. I block the calls every time and they keep calling back from a different number. I'm not kidding, I blocked at least 50 different numbers. This is complete harassment. Is there anything I can do about this nuisance?
Tired girl! (no verificado)
November 15, 2021
I get 45 Robo calls a day on my land line. Unless someone familiar speaks or leaves a message, I never answer my phone. I made a list of the dates, times and numbers that had called my home for one week and took it to my provider "Spectrum" and they said that they couldn't do anything about it. I have been on the Do Not Call List since it was first offered and I update it every year to no avail. I just hate these calls. Can't someone just put them in jail for doing this to people? Lock them up and throw away the key. I know, I know........no crimes and no consequences in the USA anymore. What an awful country we've become.
CAINAN1 Don't … (no verificado)
November 15, 2021
I REALLY APPRECIATE THE INFORMATION GIVEN TO US BY THE FTC. MY PROBLEM IS THE I KEEP GETTING TEXTS THAT ARE SEXUALLY SUGGESTIVE AND I HAVE NEVER BEEN TO ANY SITE THAT IS OF THAT NATURE. I SEE NO PLACE ON MY PHONE TO BLOCK THIS ACTIVITY SO I WOULD LIKE TO SEE SOME INFORMATION REGARDING THIS TYPE OF ACTIVITY. THANK YOU SO MUCH.
Mel (no verificado)
November 15, 2021
If I don't recognize the number, I don't answer. I feel if the call is legitimate the caller will leave a message. If the caller doesn't leave a message, I feel that the call must not have been important.
Scammed (no verificado)
November 19, 2021
I recently got an email from what was purported to be Microsoft and a service fee. It said that I should call this certain number to get a refund within 72 hours or it would be taken out of my bank account. So wanting my money i called. Big mistake. They got into my bank account and scammed me out of $3500 and was trying for another 3500 when the bank became alarmed and closed my account. They were slick. They ask me to check to see if the money was there. Yes, it was, but it was pulled from my savings. They were kiting my money. Now I have a closed bank account and have to inform all the businesses that my account has been changed. I considered myself careful but when I got a threat of fraud, I lost it. Stupid mistake.
Rosie'sMom (no verificado)
November 20, 2021
We have done all of suggested resolutions and NOTHING works. We invested in caller id , if name is not person or entity we recognize, we let call go to answer machine. Usually they will not leave a message, so probably robot. If they do identify themselves then we can weed out and/or get information necessary to report to FTC.
Concerned family (no verificado)
November 21, 2021
This article is nice but when your family member won’t realize a scam and continues this signal app texting after a lawyer, police officer, and every family member tells her it’s a scam we are left with no option but to sit back and watch. It’s her money she can do what she wants is the bottom line. $100+ already gone. Leonardo DiCaprio your identity has been compromised and scammers got it!!