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¿Recibiste por correo una tarjeta de débito VISA por el pago de impacto económico (EIP) de parte del Departamento del Tesoro de EE. UU.? Si así fuera, esta semana podrías recibir una carta del Departamento del Tesoro para recordarte que actives tu tarjeta.

En la carta del Departamento del Tesoro encontrarás las instrucciones sobre cómo activar la tarjeta. Después de activarla, puedes obtener dinero en efectivo o usarla en cualquier lugar que acepte tarjetas de débito VISA. O también puedes transferir el dinero desde tu tarjeta de débito EIP a tu cuenta bancaria. Esto resulta especialmente útil si no puedes o no quieres ir hasta un cajero ATM.

¿Tiraste tu tarjeta a la basura por error o no recuerdas haber recibido una tarjeta? No te preocupes. En la carta que recibirás de parte del Departamento del Tesoro te dirán cómo solicitar una tarjeta de remplazo, lo cual incluye la posibilidad de comunicarte con la línea de servicio al cliente, 1.800.240.8100, durante las 24 horas del día. El remplazo de tu tarjeta es gratis.

Ahora que ya sabes qué es lo que te puede llegar por correo, te mostramos el aspecto del sobre del Departamento del Tesoro: 

Y así luce la carta del Departamento del Tesoro: 

Y como este artículo del blog está repleto de recordatorios, agregamos uno más. A menos que hayas solicitado asistencia, tienes que saber que el gobierno nunca te llamará por teléfono, jamás te enviará un mensaje de texto o email, ni tampoco te enviará un enlace para que hagas clic para activar tu tarjeta u obtener tu dinero. Si alguien hace alguna de esas cosas—o te pregunta tu número de Seguro Social o tarjeta de débito—es una estafa. Repórtalo a la FTC en ftc.gov/queja.

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Puede que usemos rutinariamente dichos registros cómo se describe en el sistema de avisos publicados. Para más detalles sobre qué hace la FTC con la información personal que recolectamos, por favor lea nuestra política de privacidad.

El propósito de este blog y su sección de comentarios es informar a los lectores acerca de la actividad de la Comisión Federal de Comercio (FTC) y compartir información con los lectores para ayudarlos a evitar, reportar y recuperarse del fraude, las estafas y las malas prácticas comerciales. Valoramos sus opiniones, ideas e inquietudes y alentamos los comentarios. Pero tenga presente que este es un blog que está bajo moderación. Revisamos todos los comentarios antes de publicarlos y no publicaremos comentarios que no cumplan con nuestra política de comentarios. Esperamos que los comentaristas traten a los redactores del blog y entre sí con respeto.

  • No publicaremos comentarios fuera de tema, comentarios idénticos y repetidos, ni ningún comentario que incluya promociones de venta.
  • No publicaremos comentarios que incluyan mensajes vulgares, ataques personales que mencionen nombres, o términos ofensivos dirigidos contra personas o grupos específicos.
  • No publicaremos amenazas, declaraciones difamatorias, ni sugerencias que alienten actividades ilegales.
  • No publicaremos comentarios que incluyan información personal, como números de Seguro Social, números de cuentas, domicilios residenciales y de email. Para presentar un reporte detallado sobre una estafa, visite ReporteFraude.ftc.gov.

No editamos los comentarios para eliminar el contenido objetable, así que asegúrese de que su comentario no contenga ninguno de los contenidos mencionados anteriormente. Los comentarios publicados en este blog pasarán a ser de dominio público. Para proteger su privacidad y la de otras personas, por favor, no incluya información personal. Las opiniones de los comentarios publicados en este blog pertenecen exclusivamente a los individuos que las expresan. No pertenecen a la Comisión Federal de Comercio (FTC) ni representan sus puntos de vista.

No use su dirA…
September 24, 2021
Aunque no se nada del idioma ingles, tambien creo en los empresarios del mundo que se acogieron al nuevo sistema laboral. Es por ello que desde hace mas de 3 meses me dedico a apoyar apps que ofrecen premios economicos por realizar las tareas que colocan. Asi mismo e podido acumular en varias de ellas premios que segun su programacion los cancela paypal, amazon y es a estas a las que les e solicitado me cancelen parte de esos premios sin que hasta ahora me hayan contestadonpocitivemente. Mi pregunta consiste en que: A donde debo dirigir el reclamo por esos premios, los cuales fueron aprobados y al parecer cancelados a otros correos. Me pueden colaborar con esa aclaracion? Muchas gracias.
bprieve
July 07, 2020
I got a debit card in the mail at my address. But after I opened it, I discovered that it did NOT have my name, but rather some other unknown name (Allen Smith) using my address. I have tried to call the phone numbers I have for the VISA card, but have been on hold over and hour each time before the call drops. Is this a scam of some sort?
Kimmie
January 26, 2021

En respuesta a por bprieve

I never gotten. My frist stimulus money on my direct express card or in the mail at all and am on ssi My name. Is Kimberly Colvin
pgonzalez34
July 07, 2020
Thank you for the help navigating this arduous time.
Danilo
July 07, 2020
I'd like to know who all will be getting one?
Sandsok
July 07, 2020

En respuesta a por Danilo

I called the 800 # provided as it says it's a helpline BUT the problem is can't ask about the EIP card, and cannot provide them with the card # they want as the IRS seems to have done something else wrong. No surprise really.
Can't activate…
January 29, 2021

En respuesta a por Pokey

Got my card called the number says to activate it says it does not recognize the number on the card that I'm giving them oh how the heck are you supposed to activate this you can't talk to nobody I'll customer service cuz it just hangs up on you sounds like a scam
Angiiea
March 30, 2021

En respuesta a por Can't activate…

This is happening to me as well!!! I’m so frustrated
LaShanaM
July 12, 2020

En respuesta a por Danilo

Did you ever figure out who would be getting one of these cards ?? Is this a card that were going to be getting money from government on in August ??
Caroline C
March 21, 2021

En respuesta a por LaShanaM

I tried to activate my card by resetting the PIN number, since I did not receive a PIN to begin with..... so glad I have this $$$$ to fall back on, now if I could only access it
Miss Lei 5050*
October 30, 2020

En respuesta a por Danilo

Where do I apply and is this part of the stimulus package?
Pokey
July 07, 2020
Have not seen this card in the mail. Does everybody get one? Why dont they use the same manner they did originally by putting into the acct the tax return goes to?
FTC Staff
January 22, 2021

En respuesta a por Pokey

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is a way to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may get a payment by direct deposit or by check.

WhistlingDixie
July 07, 2020
Thanks for the (timely) info. I just now opened the envelope.
DannyDon't use…
July 08, 2020
Who are you? I know you look like FTC, but why would you send me something? I have no account with you that I know of. I'm gun shy because of how good the fakes are getting. Since I didn't request this and didn't pay into it. Unless it has something to do with "Comercia" "bank" or US Express. Is this a "green card"? Would like to know because I ain't that smart. If you send me something, I'll have to go to my credit union for security reasons. Thanx, I think, Danny
FTC Staff
July 08, 2020

En respuesta a por DannyDon't use…

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is away to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may got a payment by direct deposit or by check.

Christine
July 07, 2020
Hi, how do I apply for the card...I made less than 75,000 in 2019...I haven't filed my 2019 taxes yet...Thank you...Christine
AndrGalle
April 13, 2021

En respuesta a por Christine

IRS web site states my stimulus check went to account ending 7976, but my card burned in a house fire 9/7/2020.I called 800#, but says it does not recognize last six numbers of social security number and zip. What can I do to receive my money?
MicheleM
July 07, 2020
Will they be sending the cards in place of a second Economic Impact Payment or Check?
FTC Staff
July 08, 2020

En respuesta a por MicheleM

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is away to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may got a payment by direct deposit or by check.

Jomay
January 13, 2021

En respuesta a por FTC Staff

The letter I received with the card does not look like the example you provide. Also when I attempted to activate the card, it asked for 6 digits of my SS. I hung up
FTC Staff
January 22, 2021

En respuesta a por Jomay

This blog was written in 2020, when the first stimulus checks came out. It shows a picture of the letter that came with the first stimulus checks. This blog links to another blog that says you will have to give your Social Security number when you activate the card. 

mg21
July 07, 2020
Thank you, Christina. There are many fraud and nefarious scams now, your post is much appreciated. I will let my family know what to expect in the mail.
mike h
July 08, 2020
I haven't heard of this from anyone ! I'm so paranoid about 'scams' I'm not sure this is safe - like my FTC notices have been hi-jacked ! Seriously, who's supposed to get a VISA card from Gov ? that should have been mentioned in the 'alert' . mh
FTC Staff
July 08, 2020

En respuesta a por mike h

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is away to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may got a payment by direct deposit or by check.

yoooooo
April 05, 2021

En respuesta a por FTC Staff

Why are you not responding to those of us that need help activating but the system is not finding our card number? We need help!
Julie
July 07, 2020
Are we receiving this debit card instead of a direct deposit into our bank account as the first time this was sent to us? When can we expect to receive this?
crklehr
July 08, 2020
Where does one go, to sign up, to get this card? Who qualifies to get this debit card?
FTC Staff
July 08, 2020

En respuesta a por crklehr

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is away to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may got a payment by direct deposit or by check.

EMMANUEL
July 08, 2020
I have not received any letter
Garner Shirley
July 09, 2020

En respuesta a por EMMANUEL

People who did get a letter what.should we do I get as I and haven't got the first check
JaDeW
July 08, 2020
Are they sending debit cards instead of checks now?
FTC Staff
July 08, 2020

En respuesta a por JaDeW

We wrote a blog in May about the EIP cards. The blog explained that some some people might get a debit card instead of a check in the mail.

The card is away to get the money that’s meant to give relief due to the Coronavirus pandemic. Some people may got a payment by direct deposit or by check.

Don't use your…
July 11, 2020

En respuesta a por FTC Staff

I keep receiving that same email to activate a card I have never gotten and it’s from the FTC and a Christina Miranda is this real or a scam
Wallacefamily2…
July 12, 2020

En respuesta a por FTC Staff

Will you get a new debit card or will it be the same debit card that was in the mail from the first stimulus check
Blessedbyfaith…
July 08, 2020
I will like to know if i did not file for 2019 and i 2018, will i be able to receive a stimulus check or debit card in the mail. I was told it was to help with the economic of not having a job. Please inform me.
Tjeanc
July 08, 2020
I never received my card,, but I was informed by IRS, that I did,, I believe it was sent either to the wrong address, or I overlooked it in my mail..
Flighttiget
July 08, 2020
Since I got the official word that I am eligible for the eip I never get a live customer service representative when I call the phone number 1800 240 8100 to find out happen to my prepaid debit card
Bonamie
September 19, 2020

En respuesta a por Flighttiget

I have called the 1800# over 100 times ,it only goes to the point of asking Card # ,Last 6 digit SSS and security number on the back of the card and then says sorry we can't process at this time . And yes the funds are on the card in Money Network
Princess
July 08, 2020
I haven't yet received any card from you, and quiet honestly I am a bit skeptical about this since I have been scammed several times. Is this really true.
Malissa y.
July 08, 2020
I received the card but theres no money on it
bw5801825
July 10, 2020
I haven't got my card yet
Tony Hughes
July 13, 2020

En respuesta a por bw5801825

Im on ssi and still have not recived any kind of stimulant pay they said I didnt have to sign anything but other people on it got there's
Chubbs1020
July 08, 2020
Ok IRS told me that they had the wrong address on file.( This way sometime in May) The agent explained that they had the wrong address. Then put my new address in there.. I haven't received no card.. I called The IRS. I also called the Economic Payment Department... I attempted to put a fraud alert out. I also got the e IP car number also had to email address. Someone please point me in the right direction. I can't get a new card because I don't have a old card. Thank you
mandyloo243
July 10, 2020
I never received it in the mail yet
Mohamed Zerarka
July 09, 2020
I did not see the card in the email
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