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Te llama una persona que te dice que trabaja para el gobierno y te informa que tu número de Seguro Social (SSN) ha sido suspendido.  Parece muy profesional. Así que deberías hacer exactamente lo que te dice que hagas para solucionar las cosas, ¿cierto?

 

Incorrecto.

 

La FTC ha recibido reportes sobre estafadores que están tratando de engañar a las personas para quitarles su información personal diciéndoles que es necesario que “reactiven” sus números de Seguro Social supuestamente “suspendidos”. Los estafadores dicen que el número de Seguro Social se suspendió debido a alguna conexión con un fraude u otra actividad delictiva. Indican que hay que llamar a un número de teléfono para reactivarlo – y entonces, cuando llamas, te piden tu información personal.

 

La cosa es que los números de Seguro Social no se suspenden. Esta es solo una variación más de una estafa de impostores del gobierno para tratar de conseguir tu número de Seguro Social, número de cuenta bancaria u otra información personal. En esta variación del esquema, la persona que llama finge que te está protegiendo de una estafa cuando en realidad te está engañando para que caigas en una estafa.

 

Estas son algunas recomendaciones para protegerte:

  • Nunca des ni confirmes información personal por teléfono, vía email o en un sitio web hasta que hayas verificado quién te la está pidiendo.
  • No confíes en un nombre, número de teléfono ni domicilio de email solo porque parezca que está relacionado con el gobierno. Los estafadores oportunistas usan nombres que parecen oficiales y manipulan los datos que aparecen en el aparato de identificación de llamadas o la información de los domicilios de correo electrónico para que confíes en ellos. Además, el gobierno normalmente se comunica con la gente por correo postal.
  • Comunícate directamente con las agencias del gobierno usando números de teléfono y sitios web que te conste que son legítimos.

Si alguien ha tratado de robarte tu información personal haciéndose pasar por un representante del gobierno FTC, repórtalo a la FTC.

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Dejar un comentario es su elección. Para dejar un comentario, tiene que crear un nombre de usuario. De no ser así, no podemos publicar su comentario. La ley Federal Trade Commission Act autoriza la recolección de esta información con el fin de monitorear comentarios al blog. Los comentarios y los nombres de usuarios formaran parte del sistema de la FTC de registros públicos, los nombres de usuarios también formaran parte del sistema de la FTC de registros de usuario de computadora.

Puede que usemos rutinariamente dichos registros cómo se describe en el sistema de avisos publicados. Para más detalles sobre qué hace la FTC con la información personal que recolectamos, por favor lea nuestra política de privacidad.

El propósito de este blog y su sección de comentarios es informar a los lectores acerca de la actividad de la Comisión Federal de Comercio (FTC) y compartir información con los lectores para ayudarlos a evitar, reportar y recuperarse del fraude, las estafas y las malas prácticas comerciales. Valoramos sus opiniones, ideas e inquietudes y alentamos los comentarios. Pero tenga presente que este es un blog que está bajo moderación. Revisamos todos los comentarios antes de publicarlos y no publicaremos comentarios que no cumplan con nuestra política de comentarios. Esperamos que los comentaristas traten a los redactores del blog y entre sí con respeto.

  • No publicaremos comentarios fuera de tema, comentarios idénticos y repetidos, ni ningún comentario que incluya promociones de venta.
  • No publicaremos comentarios que incluyan mensajes vulgares, ataques personales que mencionen nombres, o términos ofensivos dirigidos contra personas o grupos específicos.
  • No publicaremos amenazas, declaraciones difamatorias, ni sugerencias que alienten actividades ilegales.
  • No publicaremos comentarios que incluyan información personal, como números de Seguro Social, números de cuentas, domicilios residenciales y de email. Para presentar un reporte detallado sobre una estafa, visite ReporteFraude.ftc.gov.

No editamos los comentarios para eliminar el contenido objetable, así que asegúrese de que su comentario no contenga ninguno de los contenidos mencionados anteriormente. Los comentarios publicados en este blog pasarán a ser de dominio público. Para proteger su privacidad y la de otras personas, por favor, no incluya información personal. Las opiniones de los comentarios publicados en este blog pertenecen exclusivamente a los individuos que las expresan. No pertenecen a la Comisión Federal de Comercio (FTC) ni representan sus puntos de vista.

Joseph 55
December 20, 2019
I received a call now saying that my social security was suspended for suspicious activity. The number is 1 (800) 575-1458. It is a recorder.
FTC Staff
September 14, 2018

En respuesta a por suzy

You're free to share the information in this blog post. There are quicklinks at the top of the post so you can add it to Facebook, Twitter or LinkedIn. Or, you can copy the text and put it in your own message.

Chata
January 13, 2020
Hoy recibí una llamada automatizada en Inglés diciendo que mi numero social ha sido cancelado por actividad sospecha, el número del que llamaron es 1800-699-3259
Bjr1952
September 14, 2018
Thank you so much for this information. I would have no idea without your help about such fraud.
Jose p
January 13, 2020
Recibi un mensaje de voice mail el 6 de enero de 2020 diciendome que mi social security estaba suspendido por actividad sospechosa que marcara el 1
Mr Manny
September 14, 2018
When you get these calls, have them tell you what they know, but don't conform or deny anything for them. After you get what you want or just get tired of talking to them, just hang up the phone in the middle of their sentence.
Jose p
January 13, 2020
Recibi un mensaje de voice mail el 6 de enero de 2020 diciendome que mi social security estaba suspendido por actividad sospechosa que marcara el 1
Marko
September 14, 2018
IF you answer your phone ( and if you don’t recognize the number, I wouldn’t), whoever they ask for, even if it’s you, tell them to hold on, I’ll go get them, put the phone down without hanging up, and continue doing whatever you were doing.
JO
September 15, 2018

En respuesta a por Marko

After the 'Equifax' hack we just started 'not answering' the phone if the number wasn't already in our 'contacts'. If we accidentally answered the phone, and it was a 'scammer' or such, just added to the contacts as 'scam', that way we wouldn't answer their calls again.
Ben
September 16, 2018

En respuesta a por Marko

Although it might slow them down a little and it sounds funny, this approach may cause even more scams to come your way. If you verify (in a way) that the person intended does belong to your number you may be added to more spam lists.
strawberry mom
November 06, 2018

En respuesta a por Ben

if you know it is a scammer then give them a wrong name, wrong social security, wrong information. It 's like a dose of their own medicine.
hoosurlady
December 06, 2018

En respuesta a por strawberry mom

BUT that phone or Social Security number belongs to someone. I do t want to create problems for someone else either. We have caller ID and can hear who is calling and we just don’t pick up and delete the recording with the number we are supposed to call back.
jmpollock
March 05, 2019

En respuesta a por hoosurlady

I lead them on, make them repeat the information they are telling me three or four times because "I can't hear them", then I tell them my social is 123456789 and to top it off I say the numbers really slowly.
SW
January 28, 2019

En respuesta a por strawberry mom

This is actually illegal. What if you inadvertently gave out my number causing identity theft of MY information? Then I might be coming after YOU for illegally providing someone else's number. Very poor advice, do not follow it. Do what I do: any call # that I dont recognize, dont answer it. Period. If its legit, they'll leave a message. Any call I get that I dont recognize and doesnt leave a message gets blocked.
Lottery winner
March 01, 2019

En respuesta a por SW

What are the odds that i could make up a fake SS number and guess the right name to go along with it? Slim and None.
Jess
November 23, 2018

En respuesta a por Marko

I got a call from the actual SSD phone number. I checked it on my cell while it was ringing. Probably a phishing call cloning the real phone number and they said my SSN was suspended. I pressed #1 to speak to someone and the system hung up on me.
Lesnik
November 28, 2018

En respuesta a por Jess

Same thing just happened to me. I checked number on my phone and it was actual SS number. Thing is, they called me on my backup prepaid phone which is not registered under my name, that made me suspicious. Glad I hanged up, now I know SS number just can't be suspended
Liddy
January 05, 2019

En respuesta a por Jess

The same thing just happened to me, I was freaking out. They called yesterday, Friday and this am, but the answering machine says to call back on regular hours Monday-Friday. Do we need to call the SS office? I guess I'm still doubtful..
cesar
January 16, 2020
Acabo de recibir una llamada de este número ‭+800 8531047‬ diciendo que mi social security está suspendido, debido a que ha habido un fraude. Que presionará el número 1 para hablar con un oficial, cuando lo hice automáticamente la llamada se desconectó.
zofmui
September 14, 2018
Can these scammers be prosecuted legally? If so, what steps are being taken to do so?
Roberto
June 11, 2020
Hoy recibi una llamada de 786.5808489 en ingles, diciendo que mi SS estaba suspendido por movimientos sospechosos que marcara el 1. y se corto la llamada
DaDon't use yo…
September 14, 2018
Thank you for the heads up. I'm sure they'll be calling me soon they always do.
ADRIANA GARCÍA
June 15, 2020
He recibido varias llamadas diciendo que mi número de seguro social se ha suspendido por actividad sospechosa, que marque el número 1 para que me comuniquen con alguien para solucionar el problema.
VazquezSa
June 26, 2020
Recibí llamada del siguiente número: ‭(626) 479-8679‬Diciéndome que mi número seguro social sería cancelado que para evitarlo ,debería regresarles la llamada .Es sorprendente como personas pueden hacer estas cosas tan feas ,Verdaderamente preocupante .
Marcia
July 23, 2020
Acabo de recibir una llamada del numero de telefono 727-777-7617diciendo que me iban a suspender mi numeor de socail por un posible fraude en Texas y que presionara el uno para recibir mas informacion. Cuando lo hice me contesto una persona y luego colgo.
lindababy
September 14, 2018
Just got that call yesterday. I thought as much. Hung up. Never thought about it again.
Annie
August 12, 2020
Hoy recibí una llamada de parte de este número 5182204921, diciendo que mi social security number sería suspendido por sospecha de actividad ilegal. Era una grabadora que me pedía marcar número 1 para recibir asistencia. No creo que sea legitimo, para corroborar ya he preguntado directo al sitio web de SSN, en caso que sea necesario, prefiero ir a las oficinas directamente antes que dar información personal por teléfono.
Go back to pen…
September 15, 2018
Computers are humans enemy in this day and age. Anyone can get your information from the internet. If the world would go back to pen and paper, we would not have all of these electronic scams and identity thefts like we do. It was harder to steal a person's identity when the government used pen and paper. Easier is not always better.
Cristian23415267
September 03, 2020
Yo tengo toda la semana recibiendo esa llamada, yae había empezado a estrar la duda, ahora con esta información me siento más seguro
CHEOMORALESDIAZ
September 17, 2018
My respects and consideration Would you be so kind as to inform me what I should do to verify my Social Security number You would be so kind to communicate. I am at your disposal thank you very much
FTC Staff
September 17, 2018

En respuesta a por CHEOMORALESDIAZ

The Social Security Administration has information online at faq.ssa.gov (English) and ssa.gov/es (Spanish).

Kjchris67
September 17, 2018
I find it so hard that so many people are taken in by these scams. They must, or the scammers won't stay in business.
cas
September 17, 2018
I would seriously like to know why the FTC/DNC is not forcing the sources of the calls to be investigated thoroughly? The FTC has the authority to force internet and phone companies to setup programs that check, verify and eliminate illegal calls, but yet the FTC doesn't force them to do this. Make the internet providers and phone companies start to verify every call, it doesn't mean they monitor the call, just verify that it is legitimate by using the IP address of internet or the phone verification process, and this will start eliminating robo-callers because their machine ID will be the soul way of stopping the robo-dialers. Each machine has its own IP/MAC address and it would not be hard to stop any computer generated call fro going anywhere past to internet Controller or the telephone detector . Of course it would take the FTC and other federal agencies to force the makers of those robo machines to set a code that all internet and telephone companies can block. First line of defense is to stop it from the source, then second line of defense is the internet providers and the telephone companies, and third line of defense is for the Federal agencies to impose massive fines (not a few thousand, but a few hundred million dollars for any offense that is caught, trust me if they get caught several times and end up going to jail for 10 + years for each offense it will start eliminating a lot of illegal actions. BUT... The FTC and FEDERAL Agencies need to start by sending out notices and investigating every complaint call, not just one out of every ten thousand complaints, finding the culprits and not only fining the crap out of them but also sending them to jail for illegal actions.
Hobbes
October 02, 2018

En respuesta a por cas

Agreed 100%! These can all be tracked down, and when the culprit(s) is found and convicted, their name and pic should be posted to all social media. And that should stick to their name indefinitely. Like a sex offender registry.
g chops
October 23, 2018

En respuesta a por cas

Amen CAS, this could easily be stopped. Why isn't it being done? Why do the perps repay a fractions of the stolen money? Oh, they took in millions but it went up in smoke and now they can only repay 13.79. However if they ever take the money out of hiding we might take it from them.
ceramicsgalDon…
October 01, 2018
I do not bank online. I do not answer any call whose number i do not know. I was fooled once by someone that I thought was from Apple to fix my computer and I let him on to my computer.From there he got on to my bank account. I had to change all my account numbers and hope that I cured that problem.Never again will I let anyone onto my computer. If I have a problem, I will take my computer to an apple store.
LeeDon't use y…
October 11, 2018
I got this call today and knew it was a scam but what is unsettling is the actual 1-800 number on caller Id matches the actual 1800 number of the social security administration. I am sure there is some spoofing they are doing but it is unsettling.
Margarita 0514
September 16, 2021
Hoy recibí una llamada robocaller que mi número de seguro social había sido suspendido. El número es 1 830-292-0150. Lo bloqueé porque son estafadores.
dimarcb
October 18, 2018
I had a very pleasant conversation with a young lady at the FTC this morning concerning this scam. I was asking her if there was something to augment the do not call list for robo calls - she suggested “nomorobo” app. So I now have that on my cell phone!! Thanks for the great suggestions!
keVA
October 29, 2018
Thanks for this blog...Over the last month I have received two voice messages on my mobile phone and I did answer a third call. The voice messages say "this is the Social Security Office calling to alert you that your social security will be discontinued, due to the SS number being used for illegal activity." The message goes on to say that if you "want to prevent this from happening you need to call immediately." Then what is weird; is the message goes on to say, "If you choose not to return our call then all I can do is wish you good luck!" What Social Security employee would say that to some one? I have not returned the call. The call I answered was different in the description of the situation. It was a call from a woman stating to be an officer for the Social Security Administration. I did not think to write her name down as I was surprised by the call and I could barely understand what she was saying. She said her name was "Officer Patricia or Paula.... something" and that she had been "reviewing a list of social security numbers that were slated to be cancelled" At this point, I asked her to repeat herself, because I could not really understand what she was saying. She, then got very angry and in exasperation, said "I SAID THAT... I was reviewing a list of social security numbers that were slated to be cancelled." I replied, "That is ridiculous!" -Not that I have ever expected to get any SS benefits in the first place, by the time I am eligible, despite paying into it....- I asked her, "Why are you being short with me?" I then repeated back to her, "So, you are calling me to tell me that my Social Security benefits are going to be cancelled?" I asked for her to repeat her name and to speak to her supervisor, at which point she hung up on me. I tried calling the SS Administration to report these potential scams, and after being reminded at length of the details of the limited paperwork laws, my call was placed in queue; at which time, the outgoing message said that "calls were answered in the order they were received" and that I would have a "couple hour hold time." After holding for sometime, I called the my local County Police to report this a fraud, in an effort to be on record. I asked if they could trace the call from the caller ID, and they said that typically the scammers use a burner phone, which is not traceable. They said that they really did not file reports like this, and the officer recommended that I call the GSA fraud dept. to file a complaint. I did this, but the number routed me back to the SS queue line for the over an hour hold time again. I received another phone call / voice mail a couple days later. Per the caller ID, The first was from Capitol Heights, Maryland and the second was from New Hampshire. It's weird that I have received three of these in one month. Grateful, I thought about them being scams, but I do wonder about those elder folks who rely on SS, how they might respond to a call like this hearing that their SS benefits will be discontinued...
kp
November 14, 2018
Received a recorded message today stating the same thing. Call back number was 215 709-1127
California
November 16, 2018
Received a recorded message today stating the same thing. Call back number was 240-489-5140
Los
November 16, 2018
They keep calling me . today they called 10 times is there anything I can do to stop getting calls ?
Rhubarb
November 19, 2018
I received a similar message today from (713) 331-5536.
Sonya
November 21, 2018
My husband received this call twice in one morning and it wasn't from a 800 #. so it went to his voicemail. call back # was 740-365-4952. I called it from my work phone and the people actually answered. When i said "How do i know you are from the SS Dept, they hung up on me".
reportit
November 21, 2018
At 3:13 pm on November 21, 2018, received one of these calls. The number was 224-836-5430, which appears to be a Palatine, IL location. I let the unrecognizable number go to voicemail and the recording sounded like a robocall and not a real person. I had received another one of these calls (robocall and not a real person) earlier in the week, but the telephone number was an Annapolis, MD number, which seems odd (same type of call but from different states). After the first call, I called social security, but waited on hold for a while. I then went to the internet and saw that these calls are a scam.
SSS
November 23, 2018
Thanks for all the posts to alert people about the scam. I got 2 calls from 8007721213 this morning, said that my SSN will be suspended.... So I Google the number and found all kind of info about the scam. Thanks.
EJ
November 26, 2018
I just received one of these scam calls from a bogus "Social Security Head Office" stating my SS# was compromised and would be cancelled --from Union NJ phone number 908 349 0256. Ha yeah, right! A dead giveaway right there. I contacted Social Security on their website, and then I contacted the FTC.
Hates Telemarketers
November 26, 2018
Got 2 calls from 800-772-1213 (the real number for SS administration) and answered the 2nd one. A female voice on the recording told me my SS benefits were about to be suspended due to suspected fraud. I hung up and blocked the fake number thinking, yeah right.
Joanne
November 27, 2018
Got three calls from 330-892-8838 today, person claims to be Officer somebody from SSA calling about suspended number. It's a scam, just want to warn others, especially during the holidays when these called are more frequent. Just block them.