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Cada año, la FTC analiza detenidamente la cantidad de reportes de fraude que las personas realizan en nuestra Red Centinela del Consumidor. De hecho, durante el 2019, se reportaron más de 3.2 millones de fraudes a la FTC por parte de ustedes, los consumidores. Hemos leído lo que nos han informado y hemos calculado las cifras. Esto es lo que nos informaron en 2019.

  • Las estafas de impostores fue el tipo de fraude más reportado a la Red Centinela durante el 2019. Las personas informaron haber perdido más de $667 millones con impostores que, generalmente fingían estar llamando desde el gobierno o un negocio reconocido, o con un interés sentimental o pretendiendo ser un miembro de la familia con una emergencia. Aquellas personas que perdieron dinero, informaron mayoritariamente que pagaron a los estafadores con una tarjeta de regalo.
     
  • Los impostores del Seguro Social fueron la principal estafa de impostores del gobierno reportada. Hubo 166,190 reportes de estafas de impostores del Seguro Social, y el promedio de pérdidas individuales fue de $1,500.
     
  • Las personas reportaron que las llamadas telefónicas fueron la vía principal por la que fueron contactadas por los estafadores. Si bien, la mayoría de las personas  i ndicaron haber colgado ese tipo de llamadas, quienes perdieron dinero informaron haber perdido un promedio de $1,000 en el 2019.

Además de estas estadísticas, quizás te estás preguntando qué sucede cuando se reportan estafas y otros asuntos de interés del consumidor a la FTC. Bueno, debido a tus reportes, la FTC y sus colegas a cargo del cumplimiento de las leyes penales pueden investigar a los individuos y compañías que engañan a las personas para obtener dinero. Tus reportes ayudan a construir y presentar esos casos, lo que también nos ayuda a hacer cumplir las leyes que detienen las estafas y otras prácticas comerciales deshonestas que se apropian del dinero de las personas.

 

De hecho, durante el 2019, las acciones legales de la FTC permitieron el reembolso de más de $232 millones a personas que perdieron dinero por estas estafas. Más de 1.9 millones de personas cobraron cheques enviados por la FTC. Y, en los últimos cuatro años, las personas han cobrado más de mil millones de dólares en cheques de reembolso de la FTC. Es decir, dinero real de vuelta a los bolsillos de las personas.

 

De modo que, si has identificado una estafa, infórmanos en ftc.gov/queja. Si necesitas más información acerca de los principales fraudes de 2019, visita ftc.gov/impostores, y ftc.gov/tarjetasderegalo.

 

¿Tienes curiosidad por explorar los datos de la Red Centinela del Consumidor, o simplemente quieres saber qué sucede en tu estado? Mira este nuevo video (en inglés) para aprender cómo hacerlo.

Dejar un comentario es su elección. Para dejar un comentario, tiene que crear un nombre de usuario. De no ser así, no podemos publicar su comentario. La ley Federal Trade Commission Act autoriza la recolección de esta información con el fin de monitorear comentarios al blog. Los comentarios y los nombres de usuarios formaran parte del sistema de la FTC de registros públicos, los nombres de usuarios también formaran parte del sistema de la FTC de registros de usuario de computadora.

Puede que usemos rutinariamente dichos registros cómo se describe en el sistema de avisos publicados. Para más detalles sobre qué hace la FTC con la información personal que recolectamos, por favor lea nuestra política de privacidad.

El propósito de este blog y su sección de comentarios es informar a los lectores acerca de la actividad de la Comisión Federal de Comercio (FTC) y compartir información con los lectores para ayudarlos a evitar, reportar y recuperarse del fraude, las estafas y las malas prácticas comerciales. Valoramos sus opiniones, ideas e inquietudes y alentamos los comentarios. Pero tenga presente que este es un blog que está bajo moderación. Revisamos todos los comentarios antes de publicarlos y no publicaremos comentarios que no cumplan con nuestra política de comentarios. Esperamos que los comentaristas traten a los redactores del blog y entre sí con respeto.

  • No publicaremos comentarios fuera de tema, comentarios idénticos y repetidos, ni ningún comentario que incluya promociones de venta.
  • No publicaremos comentarios que incluyan mensajes vulgares, ataques personales que mencionen nombres, o términos ofensivos dirigidos contra personas o grupos específicos.
  • No publicaremos amenazas, declaraciones difamatorias, ni sugerencias que alienten actividades ilegales.
  • No publicaremos comentarios que incluyan información personal, como números de Seguro Social, números de cuentas, domicilios residenciales y de email. Para presentar un reporte detallado sobre una estafa, visite ReporteFraude.ftc.gov.

No editamos los comentarios para eliminar el contenido objetable, así que asegúrese de que su comentario no contenga ninguno de los contenidos mencionados anteriormente. Los comentarios publicados en este blog pasarán a ser de dominio público. Para proteger su privacidad y la de otras personas, por favor, no incluya información personal. Las opiniones de los comentarios publicados en este blog pertenecen exclusivamente a los individuos que las expresan. No pertenecen a la Comisión Federal de Comercio (FTC) ni representan sus puntos de vista.

Clarimis
January 30, 2020
I always receive calls stating either I have a warrant for my arrest, SSA, student loan forgivness, credit cards, and most of all, that any of my utilities will be shut down.... this last one I asked them the name of the company who provides me the service and the guy couldn't tell me!!! He mumbled something like electric yada, yada.... at the end he ended the call!
Joey L
February 13, 2020

En respuesta a por Clarimis

I too receive calls about a student loan forgiveness program. The problem is I have never in my 56 years got a student loan. One more I receive calls from a loan hardship program telling me I have qualified for a 55 thousand dollar loan. Unbelievable with my credit. So many scammers....Joey
Crystal DeKalb
January 30, 2020
The latest PLAGUE of calls for me is from the GEEK SQUAD (supposedly)..telling me that they will be accessing money from my bank account in the amount of $1,000.00 for services that I've had with them for my computer for the last 3 years!!! I have NEVER even talked with GEEK SQUAD!!!
engine618
January 31, 2020
I have been getting a lot of robo phone calls for business, they leave messages saying to hit a number to talk to a rep or hit a different number to go on the do no call list. I am on the National Do-Not-Call listing and I still get phone calls and now I am getting text messages as well. Most have and are Phishing and Scamming websites.
Denise
January 31, 2020
Please be aware of a scam stating that they have money of one million or more sitting in the warehouse. The scammer on the phone instructs the victim to go to the post office and get a money order for $1500. I have called the postal inspector to make them aware. Look out for your parents. Senior Citizens are so easy to target. Help them understand what is legal and what is illegal.
cruzzy36
January 31, 2020
Received a call from 1-207-444-6733 from Eric Shaw badge # 417C2741...saying that I had a warrant for my arrest...it's a scam...he wanted to verify my social security number but I refused to give it to him and he hung up on me. SCAM.....
GotScammed
January 31, 2020
How can I report a scammer living in Indonesia? I am from the Philippines. He got me scammed and took my money away.
FTC Staff
February 04, 2020

En respuesta a por GotScammed

You can report problems to the FTC at www.FTC.gov/Complaint. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations.

Frustrated
January 31, 2020
My problem, and yes, it's my problem, is... I am a Real Estate Broker. My number must be available to the public and so I get insane numbers of calls that I MUST answer due to the potential of being business related. So, yes, FRUSTRATING...
PNW Realtor
March 03, 2020

En respuesta a por Frustrated

Have the SAME problem! If I do answer and block the number (because it's NOT a potential client or business related), more calls eventually come with different numbers! I don't EVER answer my home phone if I do not know the number or it's not recognized, but my cell phone is my business!
want to stop s…
February 02, 2020
phone numbers keep calling as ssa 8337657427 and 4323100324
Offended 1n't …
February 14, 2020

En respuesta a por want to stop s…

I have#855-465-7768 that wants me to call and give them my ss#or I go to jail
chickadee
February 03, 2020
I received 15 calls this past weekend telling me to press 1 to speak to a representative or call this number (208 262-0000). I didn't answer the messages as I don't own any Apple products and felt this was most likely a scam.
Ward-off
February 04, 2020
Rec’d call from “FTC in cooperation with Nevada Gaming Commission” which was “investigating fraud.” “Mr. Quinn” was about to tell me how I could recapture my $75,000 charity-contest prize when I hung up .
FTC Staff
February 04, 2020

En respuesta a por Ward-off

Thanks for letting us know; you're right - that wasn't the real FTC calling.

You can help law enforcement by reporting the call  www.FTC.gov/Complaint, as an Imposter Scam. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations.

bbggiigg
February 04, 2020
Got a spam call last night from Verizon Wireless imposters. It was very sophisticated, and even had you enter a PIN. I typed random numbers and it took me to a hold where music played until I hung up.
Sharpen
February 05, 2020
Just received a call from 1-469-687-9245 Dallas, TX. It rang 1X. Caller ID name was Potential Spam. What the what is this?
Misty
February 15, 2020

En respuesta a por Sharpen

I know when I upgraded my cell calling plan recently they told me a new security feature we would get is spam or scam alerts so when we get one of these that they identify as a possible spam/scam it comes across the phone that way when it rings instead of a phone number.. that very well may be what’s going on for you. You can prob find out from your service provider.
Nathan
February 05, 2020
The first one is very similar to mine, I got scammed for almost $6000. Promising me an opportunity with computer tools and equipments, so that I can work at home. It was a big regret, but now I learned my lesson
Fedup#49
February 06, 2020
Has anyone gotten an email about unclaimed property from the treasure's office
skeptical097
February 07, 2020
Receiving calls and letting it go to voice mail about being in violation of code 18 subsection 102 and 8. And to contact them at 1 (855) 225-0415 before it goes to federal court or I get arrested. I’ve been a law abiding citizen my entire life, so I’m upset someone would try to use this to scam me.
Older ladyn't …
February 09, 2020
Scam on Facebook almost got me Someone went thru one of my friends account and posed as a white house fund organizer Wanted me to give them two $100 gift cards New right there it was a scam
Lorry
February 09, 2020
I get those annoying calls from Monday to Saturday. They call twice in the morning, then twice before bed. I ignore them. They just go into a "do not answer call" on my phone. When they call, my phone doesn't ring it just clicks off. I like that. If I want to see the number, I check out the "do not answer call" to see how many times they call.
G
February 20, 2020
6193467746 calling saying social security has been compromised
Rodeogirl
February 24, 2020
I recd calls from JE Group. They kept on. Thankful they only got me for $100.00. I canceled my credit card # after reading notifications about them being a scam
company owner...
March 02, 2020
Since I opened my own company, they have asked me for many jobs where they want to pay me with a card and they want me to charge them more than the agreed amount and to owe them the supposed difference. they don't even own the property where they apply for the jobs ...
markayDon't us…
March 06, 2020
Besides credit interest and car warranty, got a call from "hello Grandma, this is your Gradson", then a few days later..."hello Grandma, this is your Granddaughter". I just hang up on all of them.
goingnuts
March 09, 2020
I never answer the phone unless I know who it is. I just let it go to voice mail. For about a year now, I have been getting multiple calls a day from a woman who leaves a lengthy message in Chinese (I think). It's the same woman's voice but caller ID always shows different numbers with US area codes. I don't speak Chinese, so I don't know what she is saying--and, frankly, that's what's driving me nuts. Has anyone else had this experience or know what she is trying to accomplish?
Georgia
March 16, 2020
We have received seven Applie iCloud scam calls this afternoon alone. All from a 469 area code number but a different number each time. This is ridiculous!
Frank
June 11, 2020
My daughter got a call from FBI phone # 202-324-3000 but they were spoofing . Meaning number on cell was correct from FBI but the folks calling her were not real FBI. She gave $2,500.00 . She was scammed . She filed a police report.
Mr. HA D. Fool
July 23, 2020
GOVERNMENT GRANT SCAM I feel like a fool that I allowed myself to be caught up in this scam. But, like most people who is struggling to make ends meet; we are hoping that this "grant money" came right on time. The scammers make it sound so believable and official that this has to be real. I was told that I had been selected to receive a $14,000 government grant. However, in order to receive it, I would have to first send them a $200 ebay card to cover processing costs. So I would get in my car and go purchase this ebay card and then call them back and give them the number off the back of the card. Next, the guy to me that he was going to transfer me to his supervisor and they will finish and verify everything and then all I have to do is go to money-gram and pick up my funds. However, once I got on the phone with the "supervisor", she claimed that I had to pay another fee to cover the "FTC" Federal Trade Commission. That cost me another $200. So now I am out $400.00. But, they're gimmick was - for me paying this fee, they will reimburse me and the amount of my grant will go up. So it went from $14,000 to $15,600. Now they want to send in another fee and at that point and $400 I decided that this is a scam and I had been hosed. I just wish I had read this post before I got started. I feel like a fool.
FTC Staff
July 31, 2020

En respuesta a por Mr. HA D. Fool

Please report this to the FTC at www.FTC.gov/Complaint. The FTC and other lawn enforcement agencies can use this kind of information in investigations. Thank you.

L J
August 18, 2020
I received a call today from 7137662564 reporting to be the social security office. They were asking lots of personal questions. They were saying a car I used to have was involved in a murder . These people are sick and cold harded.
Don't use your…
December 01, 2020
There is Netflix scam and fed ex saying I've got a package ,,ups they send a tex message everyday !!
Sharon
December 10, 2020
I am getting calls from strange whatts app numbers saying I have funds of 1.5million all I need to do is register some bank. Oh and I am to send them 140$ for the transferr fees!!!! They do make it sound good. But I think it is a fake
Dandoun
December 18, 2020
I was scammed by people with this company fxeasytrades. they took my bitcoins to their wallet that I bought from bitcoinmama.com and aftet they asked me to open account in their website to see my trading done from them, they used me